Welcome to the Help Center
Products
Shipping & Returns
Products
WHAT IS THE DIFFERENCE BETWEEN THE TYPES OF NETTING YOU SELL?

At Camo Nets USA, we sell 4 different types of netting:

1) Standard Camo Netting (solid colors on both sides)
2) Digital Camo Netting (digital camouflage provides natural looking 3D patterns on the face of the net to help break up an object's outline) 
2) Military Reinforced Camo Netting
4) Fire Retardant Camo Netting

Some nets are a combination of these, such as the Digital Desert Military Reinforced Camo Netting (which is both Digital and Military Reinforced).

Military Reinforced Netting is standard camo netting with a structural mesh net added. This improves the strength of the net and allows it to span larger areas. The outer edges of the net have a 7mm Paracord perimeter to support the entire net structure. Both the Paracord and mesh backing are secured to the net with stainless steel rings for added strength and durability. All 4 corners have strong, Paracord loops which function as attachment points - ideal for hanging or for providing shade cover. Nets can be easily joined together to create larger configurations. 

Fire Retardant Netting is high quality netting with Anti-Fire™ fire retardant treatment and is suitable for both indoor and outdoor use. These nets are tested and exceed California Title 19 sec. 1237 fire standards and passes NFPA 701 which is acceptable with most Fire Marshalls.

For a detailed look at the nets we carry, please reference this comparison guide or contact us if you have questions.

Did this answer your questions?

Thank you for your feedback

Products
WHAT IS THE STRONGEST NETTING YOU SELL?

The strongest netting we sell is Military Reinforced Camo Netting – found here on our website

Military Reinforced Camo Nets have a structural mesh net added to the camo netting. This improves the strength of the netting and allows it to span larger areas. The outer edges of the net have a 7mm Paracord perimeter to support the entire net structure. 

Both the shock cord and mesh backing are secured to the net with stainless steel rings for added strength and durability. All 4 corners have strong Paracord loops which function as attachment points - ideal for hanging or for providing shade cover.

Did this answer your questions?

Thank you for your feedback

Products
WHAT NETTING DO YOU RECOMMEND FOR SHADE COVER?

We always recommend the Military Reinforced line of camo netting for shade coverage - especially outdoors. The Military Reinforced line of camo netting is the strongest netting we sell. It is made to last outdoors and to stand up to outdoor conditions. 

Military Reinforced Nets have a structural mesh net added to the netting. This improves the strength of the netting and allows it to span larger areas. The outer edges of the net have a 7mm shock cord perimeter to support the entire net structure.

Both the shock cord and mesh backing are secured to the net with stainless steel rings for added strength and durability. Shock cord loops are integrated into each corner of the net - acting as easy hanging points. These nets can be easily joined together to create larger configurations. 

With the proper support system, all of our camo netting can be used as shade cover.

Please keep in mind, the more the nets are stretched, the less coverage there will be. See the shade coverage for yourself!

Did this answer your questions?

Thank you for your feedback

Products
DO YOU SELL FIRE RETARDANT NETTING?

Yes! We sell a line of Fire Retardant Camo Netting that can be found here. We offer standard netting that is fire retardant as well as Military Reinforced fire retardant netting.

Fire Retardant Netting is high quality netting, designed specifically for more demanding situations including tactical and military applications. This range includes Anti-Fire™ fire retardant treatment and is suitable for both indoor and outdoor use. These nets are tested and exceed California Title 19 sec. 1237 fire standards and passes NFPA 701 which is acceptable with most Fire Marshalls.

After a purchase has been made, we can supply the flame retardant certificate for our fire retardant products.   

Did this answer your questions?

Thank you for your feedback

Products
CAN YOU MAKE A CUSTOM NET FOR ME?

Unfortunately, we no longer make custom camo nets.

Did this answer your questions?

Thank you for your feedback

Products
DO YOU OFFER A WARRANTY?

Due to the vast difference in applications, we do not offer product warranties at this time. However, please contact us if you believe you have received a defective product.

Did this answer your questions?

Thank you for your feedback

Products
CAN I VISIT YOUR WAREHOUSE TO SEE THE NETTING IN PERSON?

We do not sell directly to the public from our warehouse - we are an online retailer only. At this time, we do not sell poles or supports for our camo netting.

Did this answer your questions?

Thank you for your feedback

Products
DO YOU RENT CAMO NETTING?

No, sorry. We do not rent camo netting at this time.

Did this answer your questions?

Thank you for your feedback

Products
DO YOU SELL THE POLES OR SUPPORTS FOR YOUR CAMO NETTING?

At this time, we do not sell poles or supports for our camo netting.

If you are interested in placing a large, custom net order for an event, please contact us as we may be able to source these products for you. 

Did this answer your questions?

Thank you for your feedback

Products
WHAT IS YOUR SHIPPING POLICY?

At Camo Nets USA your order is processed immediately and normally ships within 1-2 days (this excludes weekends or holidays). If we are out of stock on an item, you will be notified via email immediately. If a delay is inconvenient, please notify us.

You are responsible for correctly entering your address at checkout. We are not responsible for packages that are undeliverable because of an error in your shipping address.

Orders Shipped within the lower United States (48 states)

Orders up to $70 are charged $4.95 for shipping and handling. Orders over $70 qualify for free shipping. Our standard shipping method is either FedEx Ground, UPS Ground or Priority Mail from the United States Postal Service. If you can only receive packages at a PO box, please call us before placing an order so that we can use the correct shipping service.  

Delivery Times for Bulk Roll Orders

United States (Hawaii & Alaska)

Our standard shipping method is either FedEx Ground, UPS Ground or Priority Mail from the United States Postal Service. Shipping costs can be calculated using our shipping calculator once the products have been placed into the shopping cart at checkout. It usually takes from 3-7+ business days for delivery to Hawaii or Alaska.

Armed Forces - APO Addresses

We ship to military addresses at a flat rate based on the total order amount.

International Orders

We ship internationally. Shipping costs can be calculated using our shipping calculator once the products have been placed into the shopping cart at checkout. 

Duties and fees may apply to your order and will vary based upon country of destination, items ordered, and shipping method required. You, the customer, are responsible for all shipping and import fees associated with your order including return shipping if the import fees are not paid in a timely manner and the order is returned.

International orders are shipped using FedEx, UPS or the US Postal Service. It usually takes from 3-10 business days for an international shipment to arrive depending on your country*. 

*For many major markets. Actual number of days may vary based on origin, destination, and customs delays.

Understanding Shipping Days

Shipping days as calculated by FedEx, UPS or the US Postal Service are business days. Shipping days do not include the day that the package was shipped. If an order is placed on Monday, it will be shipped on Tuesday. Overnight shipping means that the package will be delivered on Wednesday. Two-day shipping means that the package will be delivered on Thursday and so forth.

Note that a Monday order with overnight shipping does not mean you will receive the order on Tuesday. Likewise, a Thursday order with overnight shipping will ship on Friday and arrive on Monday. Weekends and holidays do not count as shipping days. If you absolutely need an order the next day, please call us at (888) 776-6753 to see if we can arrange shipment on the same day.

Please note, delivery times are dependent upon the shipping carrier and are not guaranteed.

Did this answer your questions?

Thank you for your feedback

Products
WHAT IS YOUR RETURN POLICY?

We strive to achieve 100% customer satisfaction.

If you have any issues with a product you purchased, you can return it for a full refund minus shipping costs within 30 days of receiving the order. Please see additional conditions below as some items have exceptions. 

General return policy requirements:

- Start the return process within 30 days of receiving the product.
- You are responsible for the return shipping costs.
- The product must be in new and original condition. Camo netting in plastic packaging cannot be returned once it's been opened. 
- Camo netting cannot be returned once it has been used. We thoroughly inspect all returns and used nets are not eligible for a refund.
- Bulk rolls of Military Reinforced Camo Netting cannot be returned.
- Bulk rolls of Non-Military Reinforced Camo Netting can be returned. However, they must not be used and will incur a 10% restocking fee.
- Restocking fees may apply to orders based upon order size, product condition, or other factors.
- Returns will not be accepted after 30 days. Holiday season gift exceptions apply.
- Sales of clearance items are final. No refunds or exchanges will be offered.

Due to the vast difference in applications, we do not offer product warranties at this time. However, please contact us contact us if you believe you have received a defective product.

Please do not ship the product back without contacting us first. If you have any questions or issues with the product, please do not hesitate to contact us with your order number and we will get the return started.

Did this answer your questions?

Thank you for your feedback

x