We strive to achieve 100% customer satisfaction.
If you have any issues with a product you purchased, you can return it for a full refund minus shipping costs within 30 days of receiving the order. Please see additional conditions below as some items have exceptions.
General return policy requirements:
- Start the return process within 30 days of receiving the product.
- You are responsible for the return shipping costs.
- The product must be in new and original condition. Camo netting in plastic packaging cannot be returned once it's been opened.
- Camo netting cannot be returned once it has been used. We thoroughly inspect all returns and used nets are not eligible for a refund.
- We cannot accept returned bulk rolls of Military Reinforced Camo Netting.
- We can accept returned bulk rolls of non-Military Reinforced Camo Netting. However, bulk rolls must not be used and will incur a 10% restocking fee.
- Returns will not be accepted after 30 days. Holiday season gift exceptions apply.
- Sales of clearance items are final. No refunds or exchanges will be offered.
Please do not ship the product back without contacting us first. If you have any questions or issues with the product, please do not hesitate to contact us with your order number and we will get the return started.